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Toilet Repair in New York, NY

Most people in New York rent: 75% of households do. The housing is also old, with 85% built before 1990 — which usually means old fixtures that are somebody else's to replace.

Short version

In New York, 75% of occupied homes are rented. That usually puts the toilet on the landlord's side of the line, so a tenant's job is to report the fault rather than to find somebody to fix it. Housing there is 85% pre-1990, so a pre-standard fixture using far more than 1.6 gallons a flush is a real possibility — though that dates the house, not the toilet.

Source: US Census Bureau, American Community Survey 5-year estimates, tables B25003 and B25034.

Tank and Bowl is a referral service, not a contractor. We connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands. Every state page sets out who licenses plumbers there and where to check, so you can confirm before work begins. We carry out no work, we sell no fixtures, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

Who this page is for in New York

75% of New York’s 755,085 households rent their home. For the 25% who own, the fault list below is the decision; for everyone else, the tenant page covers what to do instead.

Occupied homes in New YorkShareHomes
Owner-occupied25%185,902
Rented75%569,183

Source: US Census Bureau, American Community Survey 5-year estimates, table B25003 (tenure), 2023 release. Universe: 755,085 occupied housing units.

What the age of New York’s housing suggests

Housing in New York is mostly older than the standard: 85% of it went up before 1990. A toilet fitted when those homes were built used at least twice what a current one does.

Whether the original is still there is a different question, and the only way to settle it is to look at the fixture.

Housing in New YorkShare
Built before 194043%
Built 1940 to 198942%
Built 1990 onwards15%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25034 (year structure built), 2023 release. Universe: 892,160 housing units, including vacant ones — a different universe from the tenure table above. Flush volumes: US EPA WaterSense, tank-type toilet supporting statement

What is actually wrong with it

Which of these is it? Running continuously, not flushing at all, flushing weakly, leaking at the floor, or moving when you sit on it. Each has a different cause and only one of them is urgent.

On an older fixture that is being lifted anyway, ask what the difference is between putting this one back and setting a new one down. Frequently the work is the same and only the part differs, which is the one moment when replacement is worth thinking about.

Other New York towns we route in

  • Ronkonkoma 76% owner-occupied · 87% built before 1990
  • Lee Center 95% owner-occupied · 58% built before 1990
  • West Sayville 84% owner-occupied · 93% built before 1990
  • Coram 67% owner-occupied · 70% built before 1990
  • Lacona 78% owner-occupied · 77% built before 1990

Everywhere we route in New York

Checking a plumber in New York

Checking a credential in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

If the dye test pointed at the flapper, that is a part, not a fixture.Worth saying on the call, because it changes what somebody arrives with. We connect you to a contractor covering your area and you are never charged. Anything plumbing-related from New York is taken on this number.

Call (888) 525-3450
Call (888) 525-3450